Return & Refund Policy

1. Overview

At Blinkdukaan.com, we want you to have a hassle-free shopping experience. This policy outlines our return, refund, and exchange procedures to ensure customer satisfaction.

2. Return Eligibility

You can request a return if:

  • The request is made within 7 days of delivery.
  • The product is unused, in its original packaging, and with all tags intact.
  • The product is not damaged, worn, or altered.
  • Proof of purchase (order confirmation, invoice) is provided.

3. Non-Returnable Items

Certain items cannot be returned, including:

  •  Personal hygiene products (e.g., cosmetics, innerwear, skincare).
  •  Customized or personalized items.
  •  Digital products (eBooks, software, subscriptions).
  •  Gift cards and clearance sale items.

4. Return Process

To initiate a return:

  1. Email us at support@blinkdukaan.com with your order details and reason for return.
  2. We will verify your request and provide return instructions.
  3. Pack the item securely and ship it using a trackable service.
  4. Once received and inspected, we will process your refund/exchange.

5. Refund Policy

  • Refunds are processed within 5-7 business days after approval.
  • Refunds will be credited to the original payment method.
  • If the refund is delayed, check with your bank before contacting us.

Refund Timelines

  •  Credit/Debit Cards: 5-7 business days
  •  UPI/Net Banking: 3-5 business days
  •  Wallet Payments: 24-48 hours
  •  Store Credit (if applicable): Instant

6. Exchange Policy

  • Exchanges are allowed for size and color variations (subject to availability).
  • You must request an exchange within 7 days of delivery.
  • If the requested exchange item is unavailable, we will issue a refund or store credit.

7. Return Shipping

  • Customers must bear the return shipping cost unless the return is due to our error.
  • Products must be securely packed to prevent damage during transit.
  •  Damaged returns may be rejected.

8. Damaged, Incorrect, or Missing Items

If you receive a damaged, incorrect, or missing item:

  •  Report within 48 hours of delivery.
  • Provide clear photos of the item and packaging.
  • We will replace the item or offer a refund.

9. Cancellation Policy

  • Orders can be canceled before shipment.
  • If already shipped, cancellations are not allowed.
  • Canceled orders are refunded within 5-7 business days.

10. Contact Us

For return and refund inquiries, contact:

Email: support@blinkdukaan.com